Download Insurance Policy Liberty: How to Access and Manage Your Policy Online
If you have purchased an insurance policy from Liberty General Insurance, you might be wondering how to download, access, and manage your policy online. In this article, we will guide you through the process of downloading your policy document, logging in to your online account, updating your policy details, and using the online tools to understand your insurance better. We will also provide you with the contact information and FAQs of Liberty General Insurance in case you need any assistance or clarification.
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What is Liberty General Insurance?
Liberty General Insurance is one of the leading general insurance companies in India, offering a wide range of products and services for individuals and businesses. It is a joint venture between Liberty Citystate Holdings PTE Ltd, a group company of US-based Liberty Mutual Insurance Group, Enam Securities, and DP Jindal Group. It has a network of over 110 offices across 95 cities in India and employs over 1,100 people.
The benefits of choosing Liberty General Insurance
Some of the benefits of choosing Liberty General Insurance are:
It has a high claim settlement ratio of 94% for the financial year 2020-21.
It offers cashless services at over 5,000 network hospitals and garages across India.
It provides 24x7 customer support through toll-free number, email, chat, and WhatsApp.
It has a hassle-free and transparent claim process with minimal documentation.
It has a wide range of products and services to suit different needs and budgets.
The types of insurance policies offered by Liberty General Insurance
Liberty General Insurance offers various types of insurance policies for individuals and businesses, such as:
Motor insurance: It covers private cars, two-wheelers, commercial vehicles, and third-party liability.
Health insurance: It covers individual health, family health, group health, personal accident, hospital cash, Arogya Sanjeevani, Corona Kavach, Corona Rakshak, and Janata Personal Accident.
Travel insurance: It covers domestic travel, international travel, student travel, senior citizen travel, annual multi-trip travel, and Schengen travel.
Property insurance: It covers standard fire and special perils, industrial all risk, consequential loss (fire), petrochemical risk, burglary and housebreaking, money insurance, plate glass insurance, all risk insurance, office package insurance, business package insurance, commercial package insurance, home insurance, shop insurance, title insurance, etc.
Marine insurance: It covers marine cargo (import/export/inland), marine delay in start-up (DSU), marine stock throughput (STP), marine hull (ocean-going vessels/inland vessels/yachts/pleasure crafts), etc.
Engineering insurance: It covers contractor's all risk (CAR), erection all risk (EAR), contractor's plant and machinery (CPM), machinery breakdown (MBD), machinery loss of profit (MLOP), boiler pressure plant (BPP), electronic equipment insurance (EEI), advance loss of profit (ALOP), etc.[^2^ How to download your insurance policy from Liberty General Insurance?
Once you have purchased an insurance policy from Liberty General Insurance, you will receive a confirmation email with your policy number and a link to download your policy document. You can also download your policy document from the website or the mobile app of Liberty General Insurance. Here are the steps to download your policy online and offline.
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The steps to download your policy online
To download your policy online, you can follow these steps:
Visit the website of Liberty General Insurance at [ or download the mobile app from Google Play Store or Apple App Store.
Click on the "Login" button on the top right corner of the website or the app and enter your registered mobile number or email ID and password. If you are a new user, you can register with your policy number and date of birth.
After logging in, go to the "My Policies" section and select the policy you want to download.
Click on the "Download Policy" button and save the PDF file on your device.
The steps to download your policy offline
If you are unable to download your policy online, you can request for a physical copy of your policy document by contacting the customer care of Liberty General Insurance. You can follow these steps:
Call the toll-free number 1800-266-5844 or send an email to care@libertyinsurance.in with your policy number and request for a hard copy of your policy document.
You can also visit the nearest branch office of Liberty General Insurance and submit a written request for a hard copy of your policy document along with your policy number and identity proof.
You will receive the hard copy of your policy document by courier within 7 working days.
How to manage your policy online with Liberty General Insurance?
Managing your policy online with Liberty General Insurance is easy and convenient. You can access and update your policy details, pay your premiums, renew your policy, track your claims, and use various online tools to understand your insurance better. All you need is a registered online account or a mobile app of Liberty General Insurance. Here are some of the features and steps to manage your policy online.
The features of the online account and mobile app
The online account and mobile app of Liberty General Insurance offer you the following features:
You can view and download your policy document, premium receipt, tax certificate, and claim intimation letter.
You can update your personal details, contact information, nominee details, bank account details, etc.
You can pay your premiums online using various modes of payment such as credit card, debit card, net banking, UPI, etc.
You can renew your policy online by entering your policy number and date of birth and paying the renewal premium.
You can track the status of your claims online by entering your claim number and mobile number.
You can use various online tools such as premium calculator, EMI calculator, claim settlement ratio calculator, etc. to understand your insurance better.
The steps to update your policy and coverages online
To update your policy and coverages online, you can follow these steps:
Log in to your online account or mobile app using your registered mobile number or email ID and password.
Go to the "My Policies" section and select the policy you want to update.
Click on the "Edit Policy" button and make the necessary changes in your policy details and coverages.
Review the changes and confirm them by clicking on the "Submit" button.
You will receive a confirmation email with the updated policy document attached.
The tools to help you understand your insurance better
Liberty General Insurance provides you with various online tools to help you understand your insurance better. Some of these tools are:
Premium calculator: This tool helps you to calculate the premium amount for different types of insurance policies based on various factors such as age, sum insured, coverage options, etc.
EMI calculator: This tool helps you to calculate the monthly installment amount for paying your premium in installments. You can enter the premium amount, interest rate, tenure, etc. and get the EMI amount.
Claim settlement ratio calculator: This tool helps you to calculate the claim settlement ratio of Liberty General Insurance for different types of insurance policies. You can enter the number of claims received, settled, rejected, etc. and get the claim settlement ratio.
How to contact Liberty General Insurance for any queries or assistance?
If you have any queries or need any assistance regarding your insurance policy, you can contact Liberty General Insurance through various channels and timings. You can also find the answers to some of the frequently asked questions and resources on the website of Liberty General Insurance.
The customer support channels and timings
You can contact Liberty General Insurance through the following channels and timings:
Channel
Details
Timings
Toll-free number
1800-266-5844
Monday to Saturday, 8 am to 8 pm
care@libertyinsurance.in
24x7
Chat
Available on the website and mobile app
Monday to Saturday, 8 am to 8 pm
+91-9833248023
Monday to Saturday, 8 am to 8 pm
Branch office
Find the nearest branch office at [
Monday to Friday, 10 am to 6 pm
The FAQs and resources available on the website
You can also find the answers to some of the frequently asked questions and resources on the website of Liberty General Insurance. Some of the FAQs and resources are:
FAQs: You can find the FAQs for different types of insurance policies at [ You can also search for your query using the search box.
Resources: You can find various resources such as blogs, videos, infographics, brochures, policy wordings, etc. at [ You can also filter the resources by category, type, and language.
Glossary: You can find the definitions of various insurance terms and concepts at [ You can also search for a term using the search box.
Feedback: You can share your feedback, suggestions, or complaints with Liberty General Insurance at [ You can also rate your experience with Liberty General Insurance on a scale of 1 to 5.
Grievance redressal: You can escalate your grievance to the higher authorities of Liberty General Insurance at [ You can also contact the insurance ombudsman if you are not satisfied with the resolution of your grievance.
Conclusion
In this article, we have explained how to download, access, and manage your insurance policy online with Liberty General Insurance. We have also provided you with the contact information and FAQs of Liberty General Insurance in case you need any assistance or clarification. We hope you found this article helpful and informative. If you have any questions or feedback, please feel free to contact us or leave a comment below. Thank you for choosing Liberty General Insurance for your insurance needs.
Frequently Asked Questions (FAQs)
How can I check the status of my claim with Liberty General Insurance?
You can check the status of your claim online by logging in to your online account or mobile app and going to the "My Claims" section. You can also check the status of your claim by calling the toll-free number 1800-266-5844 or sending an email to care@libertyinsurance.in with your claim number and mobile number.
How can I renew my policy with Liberty General Insurance?
You can renew your policy online by logging in to your online account or mobile app and going to the "My Policies" section. You can also renew your policy online by entering your policy number and date of birth at [ and paying the renewal premium. You can also renew your policy offline by visiting the nearest branch office of Liberty General Insurance or contacting your agent.
How can I cancel my policy with Liberty General Insurance?
You can cancel your policy online by logging in to your online account or mobile app and going to the "My Policies" section. You can also cancel your policy offline by visiting the nearest branch office of Liberty General Insurance or contacting your agent You can also cancel your policy offline by visiting the nearest branch office of Liberty General Insurance or contacting your agent. You will need to submit a cancellation request form along with your policy document and identity proof. You will receive a refund of the premium amount after deducting the applicable charges as per the policy terms and conditions.
How can I get a duplicate copy of my policy document from Liberty General Insurance?
You can get a duplicate copy of your policy document online by logging in to your online account or mobile app and downloading your policy document from the "My Policies" section. You can also get a duplicate copy of your policy document offline by contacting the customer care of Liberty General Insurance or visiting the nearest branch office. You will need to submit a request letter along with your policy number and identity proof.
How can I change my address, email ID, or mobile number in my policy with Liberty General Insurance?
You can change your address, email ID, or mobile number in your policy online by logging in to your online account or mobile app and updating your personal details in the "My Profile" section. You can also change your address, email ID, or mobile number in your policy offline by contacting the customer care of Liberty General Insurance or visiting the nearest branch office. You will need to submit a request letter along with your policy number and identity proof.
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